Feedback Boards

All feedback from every channel in one organized board.

Merge duplicates and see true demand behind every idea.

Auto-notify users when their request ships.

Feedback Boards
For Shopify Apps

Stop guessing what to build next.

Your merchants know exactly what would make your app indispensable. Klero gives them a place to say it - and gives you a ranked, prioritized list that turns your next sprint into a no-brainer.

Klero product roadmap for Shopify apps

Embedded feedback board. Public roadmap. In-app changelog.

Built for Shopify. Drops into your app in an afternoon. No backend required.

Feedback inside your app

Merchants submit requests without leaving Shopify Admin. No separate login - so you actually hear from them.

Zero-friction authentication

Klero uses the existing Shopify session. Every request is attributed to a real merchant - no accounts, no passwords.

Votes, not duplicates

Merchants see similar requests before submitting. Duplicates collapse into upvotes - your board stays clean.

Prioritized by real demand

Not by who emailed you loudest. Vote counts give you a ranked list that makes sprint planning obvious.

Public roadmap

Show what's planned, in progress, and shipped. Merchants who see the product moving stay subscribed.

In-app changelog

Updates surface inside the app on the next open - where merchants are guaranteed to see them.

Close the loop

When you ship a requested feature, every merchant who upvoted gets notified.

Meet your power users

See who submits, who votes, who engages. Identify your most invested merchants before they churn.

Feature request board embedded in Shopify app admin panel

Feature requests. Ranked. Right inside your app.

Merchants submit what they need. Others upvote what resonates. You get a live, ranked board of exactly what your users want - organized by demand, not by who emailed you last.

Merchants see similar requests before submitting - duplicates collapse into upvotes
Every request has a status trail: Open → Planned → In Progress → Completed
Requests tagged with plan and store size automatically
Public roadmap inside Shopify app admin panel

A roadmap that builds trust before merchants even ask

"When is X coming?" is a support ticket waiting to happen. A public roadmap inside your app answers that question before they ask - and shows prospective merchants a developer who ships and communicates.

Show what's planned, in progress, and shipped
Merchants who know a feature is planned stay patient
Prospective merchants see an active product - a conversion argument
In-app changelog surfaced in Shopify Admin

In-app changelog - make sure your best work gets noticed

You spent three weeks building a feature. Half your merchants will never know it exists. Email open rates are below 25%. The only place merchants are guaranteed to see your update is inside your app - while they're using it.

Surfaces directly in the Shopify Admin on next open after a release
New features get discovered - churn from "I didn't know it could do that" disappears
A growing changelog over 6 months gives merchants a visceral sense your app is worth keeping

Overall rating

5
5
36K
4
592
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57
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36
1
120

The review flywheel

5-star reviews don't come from good apps. They come from merchants who felt heard.

Every install decision starts with the star rating. Merchants who see their request shipped - and get notified about it - don't just stay. They tell you publicly.

Merchants notified when their requested feature ships - that moment drives reviews
A visible roadmap turns impatient merchants into patient ones waiting to leave 5 stars
Power users who shaped the product become your loudest advocates
Top merchants actively giving feedback

Top merchants

Know who's actively shaping your product.

Not all merchants are equal. Klero shows you who submits, who votes, and who engages - so you can identify your most invested users and build for the merchants who care most about your app.

See which merchants submit the most requests and upvotes
Identify your power users before they churn
Reach out to top contributors directly to validate your roadmap
Klero AI agents interface

AI agents

Feedback doesn't just collect. It gets acted on.

Klero's agents run in the background - deduplicating requests, re-ranking your backlog when vote patterns shift, and alerting you when a power user goes quiet. You stay focused on building. The agents keep the signal clean.

Duplicate detector collapses similar requests into upvotes automatically
Roadmap prioritizer re-ranks your backlog as merchants vote in real time
Churn signal monitor flags power users who disengage after a rejection

Polaris-native

Looks like it was always there.

Klero is built on Shopify's own Polaris design system. The feedback board, roadmap, and changelog use the same components, colors, and spacing as the rest of your Admin - so merchants never feel like they've left your app.

terminal
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# Install the Klero SDK for Shopify
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# Includes: feedback board, roadmap, changelog
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npm install @kleroai/shopify
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# That's it. No separate packages needed.

Quick setup

Drop it in. Ship this week.

Three steps. No backend to provision, no database to configure. Works with the Shopify app template out of the box.

Read the full SDK docs →

One package ships everything - feedback board, roadmap, and changelog. No separate installs, no extra dependencies.

Frequently asked questions

Get answers to the most common questions about Klero's features, pricing, setup, and capabilities. Can't find what you're looking for? Our support team is here to help.

How does Klero integrate with my Shopify app?
Install the @kleroai/shopify SDK, call signKleroJwtFromShopifySession() in your route loader, then drop in KleroFeedbackPage, KleroRoadmapPage, or KleroChangelogPage wherever you want them. No backend to provision, no database to configure - it works with the standard Shopify app template out of the box.
Do merchants need to create a separate account?
No. Klero uses the existing Shopify session automatically. Merchants never see a login screen - they're authenticated the moment they open your app. Every request and vote is attributed to a real merchant identity without any friction.
Will the feedback board look native inside my Shopify app?
Yes. Klero is built on Shopify's own Polaris design system - the same components, colors, typography, and spacing your app already uses. Merchants won't feel like they've left your app.
How long does it take to set up?
Most developers ship it the same afternoon. Three steps: install the SDK, sign a JWT in your loader, drop in a page component. There's no backend infrastructure to set up on your side.
Can I show a public roadmap to merchants who aren't logged in?
Yes. The roadmap can be made publicly accessible so prospective merchants can see what you're building - even before they install your app. It's a conversion argument as much as a retention tool.
How does Klero handle duplicate feature requests?
Before a merchant submits a new request, Klero shows them similar existing ones. If their idea already exists, they upvote instead of creating a duplicate. Your board stays clean and every vote counts toward the right item.
Will merchants know when their requested feature ships?
Yes. When you move a request to Shipped, every merchant who upvoted it gets notified automatically. That moment of recognition is what turns a satisfied user into someone who leaves a 5-star review.
What's the pricing?
Klero has a free plan to get started. Paid plans start at $29/month and scale with the number of boards, team members, and AI credits you need. All plans include the Shopify SDK.

Feedback that drives growth

Start collecting feedback today

Launch a beautiful, AI-powered feedback portal in minutes. Capture requests, prioritize with confidence, and keep customers in the loop automatically.