Close the loop, prove you listen
Turn every customer conversation into a tracked feature request. Notify customers automatically when their ideas ship. Reduce churn by showing you care.
Built for customer success workflows
Tools that help CS teams capture, track, and close the loop on customer feedback at scale.
Requests into retention
When customers see their ideas come to life, they stay. Track every request from start to finish.
Vote for your users
Log feature requests on behalf of customers during calls. Keep every insight in focus.
Automated ship alerts
Requesters are notified the second their features go live. The loop closes itself.
CRM & support sync
Connect to Intercom, Zendesk, or your CRM. Full customer context in one place.
White-label portal
Give users a premium space to submit ideas, vote, and follow your product roadmap.
Reduce escalations
Transparency reduces frustration. When users see the plan, they contact support less.
Prove your impact
Show leadership how CS feedback directly drives product strategy and reduces churn.
Spot churn risks
Identify patterns in feedback that signal risk. Act proactively to save accounts.
What feedback are your customers leaving elsewhere?
Enter your domain and we'll scan review sites, forums, and communities for customer feedback your CS team might not be seeing.
Enter your domain and email to uncover feedback – then turn insights into actions.
Survey templates for customer success
Measure NPS after every interaction, run health checks before renewals, and automate QBR data collection with ready-made templates.
How CS teams use Klero to retain more customers
From logging requests during calls to proving impact to leadership - see how CS teams transform their workflow.
Log requests during calls in seconds
Stop losing insights in messy notes. Log feedback in Klero during your customer calls, instantly linked to their account and shared with the product team.
Prove CS value to the business
CS is a revenue driver, not just support. Klero gives you the data to show how your feedback reduces churn and shapes the product roadmap.
The zero-effort feedback loop
Say goodbye to manual follow-ups. When a feature ships, every requester gets an automated, personal alert - turning a launch into a retention win.
From conversation to customer delight
A simple workflow that makes every customer feel heard and valued.
Log Requests
Submit feedback on behalf of customers during calls or support chats in seconds.
Track Status
Follow every request from submission to release. Zero insights falling through the cracks.
Notify & Delight
Requesters are notified automatically when features ship. Turn users into advocates.
Frequently asked questions
Get answers to the most common questions about Klero's features, pricing, setup, and capabilities. Can't find what you're looking for? Our support team is here to help.
