All feedback from every channel in one organized board.
Merge duplicates and see true demand behind every idea.
Auto-notify users when their request ships.
The complete alternative to Harvestr
Harvestr handles part of the workflow. Klero connects the whole picture — AI triage, built-in surveys, smart deduplication, roadmaps, AI changelogs, and 360° customer intel in one platform.
Why teams leave Harvestr for Klero
Harvestr covers the basics. Here's what it's missing — and what you get with Klero instead.
- Very complex setup — requires CRM configuration before getting any value
- AI features are gated behind expensive enterprise tiers only
- No built-in survey engine for NPS, CSAT, or customer research
- Public board experience is limited with minimal customization options
- Steep learning curve makes it hard for smaller or faster-moving teams to adopt
- Revenue-linked feedback prioritization without requiring a full CRM integration
- AI features available across plans — not locked to enterprise tiers
- Full survey engine: NPS, CSAT, PMF, and 30+ templates with conditional logic
- Stunning public boards with full white-label customization on all plans
- 5-minute setup with an intuitive UI — fast time-to-value for any team size
Everything your team needs, connected
Not a point solution — a complete system for turning user feedback into shipped features your customers love.
AI triage
Automatically categorizes, deduplicates, and scores every incoming feedback item by revenue impact.
Built-in surveys
NPS, CSAT, PMF, churn — 30+ templates included. No extra tool, no extra cost.
AI changelogs
Ship a roadmap item and Klero drafts the changelog entry. Voters get notified automatically.
Customer intel
Every request, vote, and survey response per user — linked in a single 360° account view.
Full workflow
Feedback boards → roadmap → changelog → voter notifications. One complete loop.
5-min setup
Embed the widget, connect Slack or Linear, and you're collecting feedback today.
Revenue scoring
Prioritize by ARR behind each request — build what actually drives growth and retention.
Unlimited admins
No per-seat penalty. Your whole team — product, CS, engineering — can collaborate freely.
Full feature comparison
Every feature that matters for product teams — see exactly where Klero goes further than Harvestr.
| Feature | Klero | Harvestr |
|---|---|---|
| Feedback Collection | ||
| Feedback boards with voting | ||
| In-app widget with visual editor | — | |
| Public & private submission portals | ||
| Multi-channel feedback collection | ||
| AI & Automation | ||
| AI-powered feedback triage & analysis | ||
| Smart feedback deduplication | — | |
| Revenue impact scoring per request | ||
| AI theme clustering & trend detection | ||
| Natural language Q&A on feedback | — | |
| Surveys | ||
| Built-in NPS surveys | — | |
| Built-in CSAT surveys | — | |
| 30+ survey templates | — | |
| Conditional survey logic & branching | — | |
| In-app, email & link distribution | — | |
| Roadmap & Changelog | ||
| Public roadmaps visible to customers | ||
| Link roadmap items to feedback votes | ||
| AI-generated changelog drafts | — | |
| Automatic voter notifications on ship | ||
| Customer Intelligence | ||
| 360° customer view per account | ||
| Activity timeline per customer | ||
| Revenue-linked prioritization | ||
| Platform | ||
| Slack & Discord integrations | ||
| Linear & Jira integrations | ||
| Custom branding & white-label | ||
| Unlimited admin seats | — | |
| Generous free tier | — | |
| 5-minute setup | — | |
